Shipping Within Australia
We currently ship physical products to addresses within Australia only. All orders are packed carefully to ensure your items arrive in good condition.
Orders are processed as quickly as possible, but shipping times may vary depending on your location, public holidays and postal delays.
Shipping costs and estimated delivery time are displayed at checkout.
Biosecurity Restrictions
Some states and territories have restrictions on receiving plant materials such as dried leaves and botanicals.
We follow all laws under the Australian Interstate Quarantine Rules.
If your location prohibits shipment of a particular item, we will:
– Remove the restricted item
– Contact you with options (replacement or refund)
– It is your responsibility to check your local guidelines.
For more information, visit: https://interstatequarantine.org.au
Incorrect Addresses
Please ensure your address is correct at checkout.
We are not responsible for orders sent to an incorrect address provided by the customer.
Tracking
Tracking may be available for selected shipping methods and will be provided via email once dispatched.
Lost or Delayed Orders
If your order appears lost or significantly delayed, please contact us at info@rosiesshrimpkeeping.com and we will help investigate.
