Introduction
Welcome to Rosies Shrimp Keeping. These terms apply to all purchases and use of our website. By placing an order or accessing the site, you agree to these terms.
If you need help, you can contact us at info@rosiesshrimpkeeping.com
Products We Offer
We sell:
– Digital products (ebooks, guides, checklists)
– Physical botanicals (mulberry leaves, banana leaves and similar products)
Digital products are delivered by email. Physical items are shipped within Australia only and may be restricted in certain states due to biosecurity laws.
Use of Our Site
You agree to:
– Provide accurate information when placing an order
– Not misuse or interfere with the operation of the website
– Use purchased materials for personal use only (no reselling, sharing or redistribution)
Digital Product Terms
Digital products are delivered instantly. They are for personal use only and may not be copied, shared or resold.
Because digital items cannot be returned, refunds are not provided unless required under Australian Consumer Law.
Physical Product Terms
Natural botanicals may vary in colour, size and texture. These variations are normal.
You are responsible for checking whether botanical products can legally be shipped to your state or territory. If we cannot ship due to regional restrictions, we will contact you before fulfilling your order.
Shipping
We ship within Australia. Delivery times may vary depending on your location, postal delays or seasonal demand.
Shipping costs and timeframes are displayed at checkout.
Refunds & Returns
Digital products:
Not eligible for returns or refunds unless required by law.
Physical products:
If your items arrive damaged or incorrect, email us within 7 days of delivery with your order number and a photo. We will arrange a replacement or refund where appropriate.
We do not accept returns for change of mind.
Payment
Payments are processed securely through our checkout provider (ClickFunnels and its payment partners). By completing a purchase, you authorise the listed charge.
Limitation of Liability
Our products are educational resources only. Aquarium outcomes depend on many factors beyond our control. We are not liable for losses related to tank setup, livestock, equipment or user error.
Changes to These Terms
We may update these terms as needed. The latest version will always appear on this page.
